Ordering

How do I order De Home Mart Popcorn?

You can order from our website by choosing your popcorn flavour, selecting your pack size, and adding it to cart. You can also message us on WhatsApp at +233 24 194 0428 for help placing an order.

Can I order popcorn through WhatsApp?

Yes. Send us your preferred flavour, pack size, quantity, location, and when you need the popcorn. Our team will help confirm availability and the next steps.

What popcorn details should I send when ordering?

Please send your name, phone number, popcorn flavour, pack size, quantity, delivery or pickup location, and whether the popcorn is for home, school, shop, office, birthday party, or event.

Can I mix different popcorn flavours in one order?

Yes. You can order different flavours together, depending on availability. For example, you can mix Caramel Crunch, Vanilla Flavour, Chocolate Drizzled, Salty Popcorn, and Sweet and Salty Popcorn.

Do I need to order ahead?

For small orders, you can contact us to confirm what is available. For birthdays, schools, shops, offices, churches, community events, or bulk orders, we recommend ordering early so we can prepare properly.

Can I order popcorn for the same day?

Same day orders may be possible depending on stock, quantity, and location. Please message us on WhatsApp to confirm.

Products and Flavours

What popcorn flavours do you offer?

We offer fun and tasty popcorn flavours including Vanilla Flavour, Chocolate Drizzled, Caramel Crunch, Salty Popcorn, and Sweet and Salty Popcorn.

What popcorn pack sizes are available?

Our popcorn is available in 30g, 50g, and 100g packs.

Which popcorn pack is best for kids?

The 30g pack is a great choice for kids, party packs, school treats, and quick snacks.

Which popcorn pack is best for sharing?

The 100g pack is ideal for family movie nights, office snacks, party tables, and sharing with friends.

Which popcorn flavour is best for parties?

Caramel Crunch, Chocolate Drizzled, Vanilla Flavour, and Sweet and Salty Popcorn are great choices for parties because they are fun, colourful, and easy to share.

Which popcorn flavour is best for shops?

Retail shops can stock a mix of flavours so customers have options. Popular choices include Caramel Crunch, Salty Popcorn, Sweet and Salty Popcorn, and Vanilla Flavour.

Do you make popcorn for children’s events?

Yes. Our popcorn is suitable for children’s parties, school events, family fun days, and community programmes.

Is De Home Mart Popcorn locally made?

De Home Mart Popcorn is a Ghana snack brand based in Accra, Ghana. We focus on fresh, colourful, and tasty popcorn for families, schools, shops, vendors, offices, and events.

Delivery and Pickup

Do you deliver popcorn?

Delivery may be available depending on your location, order size, schedule, and product availability. Please contact us before payment to confirm delivery.

Where is De Home Mart Popcorn located?

De Home Mart Popcorn is based in Accra, Ghana.

Can I pick up my popcorn order?

Pickup may be available depending on the order and timing. Please message us on WhatsApp to confirm pickup details.

How long does popcorn delivery take?

Delivery timing depends on your location, traffic, order quantity, preparation time, and delivery schedule. We will confirm the estimated timing after reviewing your order.

Is there a delivery fee?

Delivery fees may depend on your location and order size. If a delivery fee applies, we will confirm it before completing your order.

What should I do if my delivery details change?

Message us on WhatsApp as soon as possible. If the order has not already been dispatched, we will try to update the delivery details.

Bulk Orders and Events

Can I order popcorn for a birthday party?

Yes. De Home Mart Popcorn is great for birthday parties. Send us the event date, number of packs, preferred flavours, pack sizes, and delivery or pickup details.

Can schools order popcorn for events?

Yes. Schools can order popcorn for fun days, student activities, celebrations, parties, sports events, and special programmes.

Can offices order popcorn?

Yes. Offices can order popcorn for staff treats, meetings, customer appreciation, training sessions, and workplace events.

Can shops and vendors order popcorn in bulk?

Yes. Shops, vendors, and convenience stores can contact us for retail and bulk popcorn support.

Do you provide popcorn for community events?

Yes. We support popcorn orders for churches, community gatherings, family events, school programmes, and local celebrations.

Can your mascot attend events?

Yes. De Home Mart Popcorn has its own mascot for events. The mascot can help make birthdays, school events, product activations, and family fun days more exciting and memorable.

How do I book the mascot for an event?

Message us on WhatsApp with your event date, location, event type, expected number of guests, preferred time, and popcorn order details. We will confirm mascot availability and any event support requirements.

What events are best for the mascot?

Our mascot is great for birthday parties, school fun days, retail activations, community events, children’s programmes, brand promotions, and family friendly celebrations.

Can I order popcorn and mascot support together?

Yes. You can request popcorn packs and mascot support together. This is a good option for birthdays, school events, shop promotions, and community programmes.

How do I request a bulk popcorn order?

Send us your quantity, flavours, pack sizes, event date, location, and any special instructions through WhatsApp.

WhatsApp: +233 24 194 0428

Customer Support

How can I contact De Home Mart Popcorn?

You can contact us through WhatsApp, phone, or email.

WhatsApp and MoMo: +233 24 194 0428
Email: info@dehomemart.com
Location: Accra, Ghana

What are your support hours?

Our general support hours are Monday to Saturday, 9:00 AM to 6:00 PM.

Can you help me choose a popcorn flavour?

Yes. Message us on WhatsApp and tell us who the popcorn is for. We can suggest flavours for kids, adults, shops, schools, offices, parties, or events.

Can you help me plan popcorn quantities for an event?

Yes. Tell us the number of guests, event type, age group, and preferred pack size. We can help you choose a suitable quantity.

What should I do if I made a mistake in my order?

Contact us as soon as possible on WhatsApp. If your order has not yet been prepared or dispatched, we will try to help correct it.

Returns and Refunds

Can I cancel my popcorn order?

Cancellation depends on the order status. If preparation has not started, we may be able to help. Custom, bulk, or event orders may not be cancellable once preparation has started.

Do you offer refunds?

Refund requests are reviewed based on the order status, payment method, preparation stage, delivery status, and event timing.

What if there is a problem with my popcorn order?

Please contact us on WhatsApp with your name, order details, and a clear description of the issue. If possible, include a photo so we can review and assist.

Can I return popcorn after delivery?

Because popcorn is a food product, returns may not be accepted once the order has been delivered or opened. Please contact us immediately if there is a problem with your order.

What if I paid by MoMo but my order was not confirmed?

Send your payment confirmation, name, phone number, and order details through WhatsApp. We will review and match the payment to your order where possible.

Are bulk and event orders refundable?

Bulk orders, custom orders, mascot bookings, and event orders may have special conditions. Once preparation, planning, or event support has started, refunds may be limited or unavailable.

Short FAQ preview for the homepage

Can I order popcorn for a school or birthday party?

Yes. Send us the event date, quantity, flavour, pack size, and location on WhatsApp.

Do you have a mascot for events?

Yes. Our De Home Mart Popcorn mascot can help make birthdays, school events, activations, and family fun days more exciting.

How do I pay?

You can pay using available website checkout options or MoMo, where confirmed. For MoMo support, contact +233 24 194 0428.

Can shops and vendors order in bulk?

Yes. Retail shops, vendors, offices, and event organisers can contact us for bulk popcorn orders.